Our Policy

Our Business Policy

Equinox Mine ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website, use our services, or interact with us in any way. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Privacy Policy

Information We Collect

We may collect various types of personal information, including but not limited to:

  • Personal Identifiers: Such as your name, email address, postal address, phone number, and government-issued identification.
  • Financial Information: Such as your bank account details, cryptocurrency wallet addresses, and transaction history.
  • Authentication Data: Including usernames, passwords, and security questions.
  • Usage Data: Information about your interactions with our website and services, including IP addresses, device information, browser type, and pages visited.
  • Geolocation Data: Your approximate location based on your IP address.

How We Use Your Information

We use your personal data for the following purposes:

  • Provide Services: To deliver our services, process transactions, and maintain your accounts.
  • Customer Support: To respond to your inquiries, requests, and provide assistance.
  • Security: To monitor and protect against fraud, unauthorized access, and other security threats.
  • Improvement: To enhance and optimize our website, services, and user experience.
  • Communication: To send you updates, newsletters, and marketing communications, which you can opt out of at any time.
  • Legal Compliance: To comply with legal and regulatory requirements.

Sharing Your Information

Your Privacy Choices

You have rights regarding your personal data, including:

  • Access and Correction: You can request access to and correction of your personal information.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Deletion: You can request the deletion of your personal information.
  • Marketing Communications: You can opt out of marketing communications at any time.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Security Measures

We employ industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify you of significant changes through our website or other means.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@equinoxmine.com.

By using our website or services, you signify your acceptance of this Privacy Policy. Please read it carefully and regularly review it for updates.